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FAQ

What is Srilanka Matrimony (Matrimony.lk)?
This is a free forever matrimonial service for Sri Lankan (but not limited to) This is a matrimonial service for Sri Lankan (but not limited to) Sinhala/Tamil speaking community. Tamil speaking community.

What are the available URLs to access Srilanka Matrimony (Matrimony.lk)
You could use anyone of the URL below to visit Srilanka Matrimony (Matrimony.lk)
http://www.matrimony.lk
http://www.tamilmatrimony.lk
http://www.sinhala.matrimony.lk
http://www.tamil.matrimony.lk

http://www.lkmatrimony.com
http://www.lankanfinder.com
http://www.srilankatamilmatrimony.com
http://www.thamilmatrimony.com/
http://www.ceylontamilmatrimony.com/
http://www.tamilmatrimony.co.uk/


How do I sign up?
You could sign up for this service from our registration page, All you need to have is a valid email, to which an activation code/ link will be sent upon successful registration. Please follow the instructions on the email.

I have registered, but have not received the activation link. What am I supposed to now?
There could be several reasons for this, some of them are
1. You may have given a wrong/expired email address
2. You email provider might be blocking our emails
You are advised to contact us, from the form given with your registered email and an alternate email, if possible with your contact number with time of availability in GMT.
We will let you know what needs to be done.


I am trying to register but it says my e-mail address already exist, what am I supposed to do now? 

There could be several reasons for this, some of them are
1. You may have registered with us, but may not have activated it. please go to the activation page and generate a new activation code. If you do not remember the password, use forget password to recover it.
2. You email may be banned in our site, in tht case you will not be able to register at all.


Can I register multiple profiles? Like my brother’s and sister’s?
Of course Yes, This portal is designed in a way that any registered user can put unlimited number of profiles.

How do I register my profile?
Once you have logged in to the system, go to “My account” menu and choose “My Profiles”, you will see a button “Add Profile”. Click on it and follow the steps. Once our support staff reviewed, it will be published.

When I register my profile, I see an option “Display Type” what does this mean?
We respect your privacy; hence we let you to decide on the same.
Any profile can have 2 Display types
Public – Profile will be shown to any one accessing the Srilanka Matrimony (Matrimony.lk) site.
Private - Any registered members of Srilanka Matrimony (Matrimony.lk) with at least one active profile will be able to view the information.
Aslo your contact information, Astrology Information and Photos can be protected in an additional level “Protected”. If you set any of the three to this level, then it will not be shown to any one. However registered users with minimum one profile will have the option to send message with their profile information. If you are also interested you should login and grant permission by selecting “My Account”-> “Pending Approvals” .

I registered my profile, but it is not appearing when I search from “Search Profile” option?
Probably our staff have not reviewed it. If is not reviewed in 2 working days please contact us.


How can I contact members anonymously?
We have made an inbuilt system that allows you to send and receive anonymous messages to and from other members. We strongly encourage members to send messages without any contact information until you are satisfied with the details. When you view a profile (If you are logged in and have at least one profile) you will see “Add to Contact” and “Send Message” links. You can click on “Add to Contact” to add the profile into your contact list so that you can contact later or you may use “Send Message” to send the messages instantly. Whenever a message is sent, the receiver will be sent an email notification about the message and the sender will get a confirmation.

How can I view my Incoming and Sent messages?
Choose “My Messages” link, you will have link “Inbox” to view all your incoming messages, ”Sent Items” to view your send messages. Also “Trash” to view your deleted messages. “Contact List” will hold all contacts added by you while viewing their profiles.

You could reply any messages in your inbox and resend the messages in your sent items.

I want to remove my account from “Srilanka Matrimony (Matrimony.lk)”, What should I do?
You should remove all your profiles and send a contact us message to our staff with your registered e-mail address, they will do the rest.


Still have question? Contact Us, we will have it answered in 2 working days.
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